30-Day Return Period
We accept returns within 30 days of delivery for eligible products that are unused, in original packaging, and in resellable condition. A valid proof of purchase is required. Please ensure items are packaged securely to prevent any damage during return transit.
Return Shipping Responsibility
Customers are responsible for return shipping costs. A 15–25% restocking fee may apply depending on the product type and condition.
Note: Oversized or heavy products such as large fire pits, propane fire tables, or patio heaters may be considered final sale if opened, assembled, or altered. Clearance and special-order items are also non-returnable.
Refund Processing
Refunds are issued once the returned product is inspected and approved. Processing times may vary depending on your payment provider. Refunds are credited back to the original method of payment used at checkout.