Timely Delivery
We ship premium backyard essentials—including fire pits, fire tables, and outdoor heaters—within 5–9 business days for most standard orders. Larger or custom-built items that require special handling may take 10–14 business days, depending on availability, customization, and your delivery location. Estimated shipping times will be displayed during checkout for your convenience.
Order Tracking
Once your order ships, you’ll receive an email with a tracking link so you can follow your delivery in real time. We ship nationwide across the U.S., with international shipping available upon request.
Oversized & Freight Shipments
For oversized or heavy products such as concrete fire pits or large patio heaters, delivery may be handled by specialized freight carriers to ensure safe and secure transport. These shipments may require additional coordination, and the carrier will contact you directly to arrange delivery.
Delivery Assurance
Every order is packaged securely to arrive in perfect condition. If you experience any delays, damages, or tracking issues, please reach out to our customer care team immediately for prompt assistance and resolution.